Privacy Policy
Introduction and Overview: Keatrin Technology Solutions’ Approach to Data Protection and Privacy
References to “We”, “us” or “Keatrin Technology Solutions” in this statement mean Keatrin Technology Solutions, Keatrin Technology Inc., or one of their affiliated entities. Our contact details for these entities and their respective office locations can be found here. References to “You” or “your” mean the corporation or individual person (as appropriate in the circumstances) who has or may in the future enter into a relationship with Keatrin Technology Solutions as a customer, vendor, authorized channel partner, employee or otherwise uses the Keatrin Technology Solutions website.
At Keatrin Technology Solutions, we pride ourselves on being an organization that has a privacy-minded culture consistent with legal requirements. We will ensure that your personal data is: (a) processed by Keatrin Technology Solutions lawfully, fairly and transparently; (b) only collected for clear and legitimate purposes; (c) limited in scope and time to only the extent necessary for the purpose of that processing; (d) kept accurate and up-to-date; (e) secured against unauthorized or unlawful processing and against accidental loss, destruction or damage.
This privacy policy describes how Keatrin Technology Solutions will process personal data in connection with your use of Keatrin Technology Solutions’ products or services (“Keatrin Technology Solutions Services”), this website and other technical applications, tools or services, or a job application to work at Keatrin Technology Solutions.
What Keatrin Technology Solutions entity is responsible for processing your personal data?
The Keatrin Technology Solutions entity that will be responsible for processing your personal data will depend on how you use Keatrin Technology Solutions Services and your geographical location, but will most likely include Keatrin Technology Solutions’ headquarters in the United States incorporated entity in Arlington, TX, as Keatrin Technology Solutions’ principal place of business.
The relevant Keatrin Technology Solutions entity will be referred to as “Keatrin Technology Solutions” in this policy. A full list of Keatrin Technology Solutions’ entities and contact information can be found here.
You can contact Keatrin Technology Solutions at any time to request more information about the way we process personal data via privacy-request@KeatrinTechnologySolutions.com. We will respond to your request in the timescales prescribed by the relevant local laws.
What personal data does Keatrin Technology Solutions process?
The personal data that Keatrin Technology Solutions processes will vary based on your relationship with Keatrin Technology Solutions, but may include:
Where you are a third party with whom Keatrin Technology Solutions has, has had or may have a business relationship, certain business contact information (e.g. business email addresses, business telephone numbers and names) in relation to performance of any contract with you or to pursue our legitimate interests; where you are an existing customer of Keatrin Technology Solutions Services, so that we can provide you and your company with the Keatrin Technology Solutions Services (such as maintenance and support services) that you have purchased and meet our contractual obligations and exercise any contractual rights (for example, invoicing you for payment); where you are an authorized channel partner, to manage your account for the Partner Portal and your use of the Partner Portal, including responding to questions you have raised; where you are any other third party with whom Keatrin Technology Solutions currently has, in the past had, or may in the future have a contractual relationship (for example a supplier of goods or services to Keatrin Technology Solutions) to provide you with, receive from you or jointly pursue with you any relevant goods or services where you have expressed an interest in Keatrin Technology Solutions Services, attended a Keatrin Technology Solutions hosted or sponsored conference or event, or downloaded any know-how from our website, so that we can explore potential solutions for you and your business; to notify you about developments, improvements or issues relating to Keatrin Technology Solutions Services or related events, or otherwise where we process business contact information about you for our legitimate interests in maintaining records regarding how our customers use our products/services;
to operate our business, for example transmitting your personal data within the Keatrin Technology Solutions group for internal administrative purposes, such as auditing and accounting; or to undertake “know-your-client” and anti-fraud checks to help prevent any illegal activity, comply with applicable laws and requests from regulators and other enforcement bodies, or otherwise administer and protect our business and this website.
Please note that if you are an existing customer then we may need to retain business contact information in order to provide you with Keatrin Technology Solutions Services. Where you have entered into a written agreement with Keatrin Technology Solutions which describes in more detail how Keatrin Technology Solutions will process, store, handle or retain any such information, then that agreement will prevail. Please note that revoking your consent to our use of your business contact information could prevent us from providing you with certain Keatrin Technology Solutions Services.
Will Keatrin Technology Solutions share your personal data with third parties?
Keatrin Technology Solutions won’t sell or provide any third parties with your personal data without first obtaining your consent.
The only exception to this general rule is where we use a third party to host certain information for us which may include your personal data, are required to share your personal data with third parties so that we can comply with certain legal obligations, or to make sure we comply with our own audit and security requirements, internal policies and procedures or other legal and contractual obligations.
Keatrin Technology Solutions may also share anonymized or aggregated data containing your personal data to third parties in order to improve our services and internal practices, but in any case where a third party is involved that third party will only have access to anonymized data and will not be able to identify you as an individual.
If you are a Keatrin Technology Solutions customer, Keatrin Technology Solutions will store your personal data for the period that you continue to receive Keatrin Technology Solutions Services and for an appropriate period of time thereafter, which enables Keatrin Technology Solutions to comply with applicable laws (for example, for a period of 6 years in respect of any financial or transactional data where you have a business relationship with us for tax and audit purposes) as well as its internal data retention policy, a copy of which is available from us on request (for example, for the purposes of complying with any audit or accounting processes, or complying with the terms of any legal action).
If you are not yet a Keatrin Technology Solutions customer, then Keatrin Technology Solutions will store your personal data for the duration of any pre-sales activities, or to record the fact that you are not interested in purchasing any Keatrin Technology Solutions Services (to avoid you receiving unwanted communications from Keatrin Technology Solutions).